Frequently asked questions

If you need help registering or have questions not answered here, contact us at insidesales@newenglandcleanenergy.com or 978-567-6527.

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Earning Rewards

What rewards can I earn?
 With our new and improved rewards program now BOTH you and your friend benefit by your referral. What could be better? Specifically:

  • Residential Solar Referrals Get: $500 discount for your friend on a new system + $500 for you when their system is fully paid and turned on.
  • Commercial Solar Referrals Get: $500-$1000 discount for your friend on a new system +  $500-$1000 for you when their system is fully paid and turned on

Who can I refer?
You can refer anyone you think might be interested in solar to us, but for them to qualify for a discount and you to get an award they must be new to New England Clean Energy. Meaning, they do not qualify if they’ve previously contacted us. Additionally, they must sign an agreement with us within six months of your referral (actual project completion can be after that period). Eligibility and approval of any Clean Energy Rewards cash or new customer discount is determined at the sole discretion of New England Clean Energy and is not guaranteed.

How much can I earn?
There is no limit to the number of rewards you can earn when referring new customers. A referee can only earn one discount (but they in turn can send us new referrals!).

Do I have to be a customer to earn rewards?
No, Clean Energy Rewards is open to anyone with a love of solar and savings. You do have to register to participate.

How do I refer my family and friends?
Once registered, use the website form or email insidesales@newenglandcleanenergy.com to submit names and contact info. Or, if you prefer, contact us at 978-567-6527 to ask us how to sign-up and participate.

When submitting a referral via email please include your name, your town, your phone, your email as well as much of that info that you can include for your referee that you are sending us.

How do I know if you serve the town my friend lives in?
If your friend or family member is in Massachusetts, Rhode Island, New Hampshire or Maine send us their name. If we can’t help, we’ll let them and you know.

I don’t have time to ask my friends if they’re interested in solar. Should I still submit their names?
Yes, but as with all referrals we need their detailed contact information, meaning their name, a phone number and email address. A mailing address is also optional. We will then send them an email explaining why we are contacting them and that they can opt out of hearing from us at any time.

Can I make my reward a charitable donation instead?
You are certainly free to forward the money on to any charity of your choice, but we no longer forward your award direct to a charity. Since we are required to report any awards over $600 to the IRS it is best to make your donation directly.


Getting Started

How do I sign up using the website?
Click here to go over to the Referral page and submit the form. Please submit all the required fields. You can also email that info to insidesales@newenglandcleanenergy.com or just call us at 978-567-6527

What if I don’t have a Sales Rep or don’t remember his/her name?
Let us know if you had one. We can normally figure it out for you. But ‘none’ is also an okay answer.

What does registration entail?
Participation in Clean Energy Rewards requires providing contact information to us. If you earn more than $600 in an individual year we also require your Social Security Number in order to issue you a 1099. We must get your number prior to sending the reward that would put you over $600 in a given year.


Reward Payments

How quickly do I get paid?
We make all payments direct to you by regular old-fashioned check. Discounts for your friend will be applied to their system cost. The $500 award to those that provide a referral will generally go out the month following the month in which the system was fully paid and turned on.

Will I know when you send me a reward
When we issue you a reward, we will email you to say a check is on the way. Note that when your awards are set to exceed $600 we will first require your social security number in order to issue a 1099. We cannot issue payments exceeding $500 in a year without that information.


What happened to your Get The Referral App?

We discontinued the use of the GetTheReferral app on December 27, 2019. In short, we found customers have preferred a simple form, email or phone to submit names. Why make it difficult? If you ever have a question you can email us at insidesales@newenglandcleanenergy.com

 

“I talk to my friends about solar and New England Clean Energy all the time. I’m proud to be helping the planet. It’s really easy. It’s really a no-brainer!”

— Chris Boeing, Pepperell

Now that you’ve learned more about the Clean Energy Rewards referral program, click to register.

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