I do not believe in bad-mouthing other solar companies. I do believe in helping homeowners make good choices. (Sorry to sound like the mother in Freaky Friday for fans of the film). That means talking to you about some of the bad practices we see in the industry.
Earlier this summer, our solar consultant Todd showed me a proposal a Rhode Island homeowner received from another installer.
At first glance, this proposal seems to have a lot of details. But it doesn’t provide key inputs like the homeowner’s electric usage. How do you know you’ll cover 95% of your usage and thus save $23,669 over a “lifetime” if you don’t know how much electricity that refers to?
Upon closer inspection, the vague promises, lack of detail, and mis-information in this one-page proposal made my head spin. If your proposal looks like this, it’s time to bring out your inner skeptic.
Overstating
(This example proves a point I made in an earlier blog post, Beware the Assumptions in Your Solar Quote, about how small differences in the “inputs” or “assumptions” used in solar proposals can make a big difference in the savings promised in those proposals.)
Underestimating
Vagueness
Don’t Look at Me
Play it Safe
I know people want to go solar quickly, but please, do a little research. Would you trust a car dealership you’ve never heard of? Would you choose an expensive product without getting references from friends or online reviews? Can you trust promises that aren’t in writing?
There are plenty of resources providing tips on choosing an installer, including the articles listed below. An Internet search will turn up others.
Going solar should be an easy and relatively fun process. (I say “relatively” because there are multiple inspections and a few rounds of utility paperwork, but we handle the bulk of that for you.) But play it safe and ask questions upfront.
Make sure any promises are backed up with data, in writing, and that the installer will stand behind them.
If you liked this article, you might also enjoy:
- Shopping for Solar – Don’t Just Focus on Dollars
- Beware the Assumptions in Your Solar Quote
- Why Your Choice of Solar Installer Matters