Privacy Policy
PRIVACY POLICY FOR NEW ENGLAND CLEAN ENERGY
Last Updated: December 19, 2023
INTRODUCTION
At New England Clean Energy Inc. we consider the privacy of visitors to our website (www.newenglandcleanenergy.com) to be extremely important. Our goal is to collect only the minimum amount of information needed to provide what you need. Please read this Privacy Policy carefully, as it describes how we collect, use, and disclose personal information in connection with your use of this website and our related Internet-based communications and online activities. By using our website, you agree to the terms of this Privacy Policy.
Please note that this policy does not apply to any information collected offline or via channels other than this website. Note also that if you follow a link from our website to any third-party site, you should refer to the privacy policies of those sites.
We may change this Privacy Policy from time to time, and we encourage you to check back periodically to stay informed of such changes. Please review the “Last Updated” legend above to see when this Privacy Policy was last revised. An updated version of this Privacy Policy will become effective when we post it to the website, and you will be deemed to have agreed to an updated version of this Privacy Policy by your continued use of the website after the date it is posted.
INFORMATION WE COLLECT AND HOW WE COLLECT IT
This section explains the types of information we may collect on our website and how we collect that information.
Personal Information You Provide
When you visit our website, you are not required to provide any information that identifies, relates to, describes, or is capable of being associated with you (which we refer to in this Private Policy as “Personal Information”) unless you choose to do so. Our web server will recognize the domain name/Internet Protocol (IP) address from which you are accessing this website and certain other technical facts (such as the operating system and web browser that you are using), but not your e-mail address or other Personal Information. By using this site, you consent to the recognition of your domain name/IP address.
Your Personal Information will not be collected unless you voluntarily send an email message, fill out and submit an online form, initiate a live chat or text message, or fill out and return a survey and include Personal Information. You may of course choose not to participate in these activities and such a choice will not impair your ability to browse our site. However, it may impair your ability to access certain information or obtain services from us.
Google Analytics and Similar Technologies
This website uses Google Analytics provided by Google, Inc. (“Google”). Google Analytics is a web analytics service that uses “cookies” that are text files placed on your computer to help us analyze how users use this website. The information generated by the cookie about your use of the website and other information (including your IP address) will be transmitted to and stored by Google on their servers. Google will use this information for the purpose of helping us evaluate how the site is used, compiling reports on site activity, and providing other services to us that relate to site activity and Internet usage. Google may also transfer this information to third parties when required to do so by law or where third parties process the information for Google. The information generated by the cookie may also be aggregated and accessed by third parties who provide services related to the site.
New England Clean Energy Inc. also advertises on the Internet. In doing so, we use third party vendors, including Google, to show our ads on a variety of sites on the Internet. These third-party vendors, including Google, Facebook, Instagram, TikTok, and X (FKA Twitter), use cookies and other technologies to serve ads based on a user’s prior visits to the site. Users may opt-out of Google’s use of cookies for this purpose by visiting the Google advertising opt-out page. You can opt-out of other third party vendors’ use of cookies for this purpose by visiting the Network Advertising Initiative opt-out page or via other opt-out and privacy options available on other social media services. If you opt-out, you may still receive generic online advertising from New England Clean Energy Inc. Opting out means that ads you receive will not be based on your preferences or behavior.
You may also refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do so, you may not be able to use the full functionality of the site.
Financial Data
Financial information, such as data related to your payment method (e.g. credit card number, card brand, expiration date), is not collected through our website. If you choose to place an order for our products or services, or engage in a transaction related to your order, such as a return or exchange, you will be directed to one of our third-party payment processors, such as MerchantE, SignNow, Square and Stripe, and that processor will store the financial information you provide to them. You are encouraged to review their privacy policies and contact them directly should you have any questions.
Emails-Live Chat-SMS/Text Messaging
Email messages sent to any New England Clean Energy Inc. address may be saved for a period of time before they are destroyed. If your email generates Personal Information about you or if you include Personal Information in an email you send to us, it will be considered Personal Information and handled by us in accordance with this Privacy Policy. When we send you emails, such as to respond appropriately to your email or phone inquiry, they may contain tracking technologies such as tracking pixels or other similar technologies.
Records or transcripts of live chats conducted via our website live chat function may be preserved by us for a period of time before they are destroyed. If the live chat generates Personal Information about you or you choose to include any Personal Information in your live chat responses, it will be considered Personal Information and handled by us in accordance with this Privacy Policy.
If you sign up for a SMS/text messaging service via our website, and that service generates Personal Information about you or you choose to include any Personal Information in your responses, it will be considered Personal Information and handled by us in accordance with this Privacy Policy, provided that, the SMS/text messaging service is intended solely for communications between New England Clean Energy Inc. and you and therefore we will not share Personal Information collected via our SMS/text messaging service with anyone outside New England Clean Energy Inc., unless you have provided that Personal Information to us through another channel or have otherwise given us permission to do so.
CHILDREN’S INFORMATION
We believe it is important to provide added protection for children online. Our website is designed and intended solely for adults, and we do not knowingly collect any information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and you believe that child has disclosed Personal Information to New England Clean Energy Inc., please contact us immediately (using the contact information below) and you may review and request the deletion of your child’s Personal Information or prohibit further use of such information.
USE AND DISCLOSURE OF YOUR INFORMATION
This section explains how we may use and disclose the information we have collected about you. Your information may be used and disclosed as follows:
To Provide Our Services to You
We use your Personal Information in connection with our performance of services you have requested us to perform for you. For example, we may use your information to verify your identity, to check your qualifications, to evaluate and discuss the suitability of your real property for solar panels, or to follow up a transaction or communication initiated through our site. We do not sell Personal Information. We will not share your Personal Information with any third parties without your consent, except for third-party contractors and other service providers that we use to help us perform services which you have requested us to perform for you or who support our internal business operations and we will ensure by contractual or other means that such third parties where required are obligated to keep all Personal Information confidential and use it only for the purposes for which we disclose it to them. We may also use your contact information to send you additional information about New England Clean Energy Inc., our products and services, newsletters, or promotions, but you may opt out of such communications at any time by contacting us.
To Improve Our Website and Our Services
We may use information gathered from web analytics services, as described elsewhere in this Privacy Policy, to analyze and improve our website and our products and services.
To Comply with Laws or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, regulation or court order.
In Connection with the Sale or Transfer of Business Assets
If we sell all or a portion of our business assets, undergo a merger, or are acquired by another entity, we may transfer your information to the purchaser or successor entity. If we become subject to any bankruptcy or reorganization proceeding, your information would be one of our assets and may be among the assets transferred or acquired by a third party.
With Your Consent
We may use your Personal Information for any other purpose if you give us consent for that use.
HOW WE PROTECT YOUR PERSONAL INFORMATION
To the extent that we collect or store your Personal Information, we take reasonable measures to protect your information from accidental loss and from unauthorized access, use and disclosure. However, we cannot guarantee the security of information transmitted via the Internet or electronic data stored in our network and systems.
REQUESTING CHANGES TO OR DELETION OF YOUR PERSONAL INFORMATION
While New England Clean Energy Inc. will only use your Personal Information in connection with our performance of services you request us to perform for you and as described above in this Privacy Policy, we understand that you may wish to update or change your information or you may wish us to delete your information from our records. If you would like us to make a change to your Personal Information or delete some or all of your Personal Information from our records, please contact us and we will do our best to assist you.
CONTACT INFORMATION
To offer comments or ask questions about New England Clean Energy Inc.’s website or this Privacy Policy, or to review or request a change, correction or deletion of your Personal Information, please contact us at info@newenglandcleanenergy.com or 1-877-886-8867.
ADDITIONAL NOTICES
Copyrights Notice
The material contained on this website, unless noted otherwise, is the property and copyright of New England Clean Energy Inc. Nevertheless, so long as not indicated to the contrary, the information may be used and freely distributed provided it is not substantively modified, is exclusively used for non-commercial, educational, or personal purposes, and is properly attributed to New England Clean Energy Inc. Any information or documents contained on this site that is the property of other public or private organizations is subject to the rights of and limitations imposed by such other parties.
Website Links Notice
If you wish to establish a link to our website, we routinely approve such arrangements contingent upon execution of an agreement. Please contact marketing@newenglandcleanenergy.com with any questions or for additional information.
