I didn’t start this company to be the biggest, because biggest is not best solar installer.
I don’t want to expand beyond New England. I want this company to remain a local leader running a sustainable business that will be here long-term to serve our customers. I want to continue building long-term relationships with customers and maintaining our extremely high customer satisfaction.
Have you ever noticed there are no national HVAC companies? Service businesses like ours don’t lend themselves to national operations. Local companies know the market, the people, and even the weather – which matters a lot when it comes to going with the best solar installer. And of course most customers prefer a company that’s easily reached if a problem arises.
So we gladly accept the kudos from Solar Power World, but my greater satisfaction comes from knowing that every time one of our residential or commercial customers in Massachusetts, New Hampshire or Rhode Island turns on their solar energy system, we’ve made their lives, and the planet, a little better. In other words, we’re making a difference right here, close to home.
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